Terms of Service

Terms for custom hand-painted portraits.

These terms summarize how TOP PAW ART handles custom portrait orders, photo references, previews, shipping, and customer responsibilities.

Canvas only. Frame not included.

Custom artwork

TOP PAW ART creates custom hand-painted pet oil portraits from customer-submitted photos. By placing an order, you confirm that the photos and details you provide can be used to create your commissioned artwork.

Photo references

Please provide clear, accurate reference photos. We may use multiple submitted photos to understand your pet's expression, markings, posture, and personality.

Preview and adjustments

We send a preview before shipping. Minor adjustments can be requested before shipment, but major changes outside the original order scope may require extra time or a custom quote.

Orders and payment

Orders begin after checkout is completed and the required portrait details are provided. Pricing may vary by size, number of pets, portrait style, and custom requirements.

Shipping

Finished portraits ship as unframed canvas. Delivery timing depends on painting progress, preview approval, destination, and carrier conditions.

Shipping Time

Returns and cancellations

Because each portrait is custom artwork, returns and cancellations are handled according to our Returns Policy.

Returns Policy

Questions before ordering?

Contact us before checkout if your portrait needs special timing, four or more pets, or a complex scene.

Contact Us