FAQ
Questions before you commission.
Clear answers about photos, timing, previews, canvas, and choosing the right custom pet oil portrait.
How does the portrait process work?
You choose a portrait style, upload your favorite pet photos, and our artists hand-paint the portrait in real oil on canvas. We send a preview before shipping.
What kind of photo should I send?
Choose a clear photo with good natural light, visible eyes, and an expression that feels true to your pet. You can upload more than one reference.
What is the difference between Classic, Memorial, and Royal portraits?
Classic is a clean, timeless portrait with a simple background. Memorial is best for full-body or meaningful real-life scenes. Royal turns your pet into a noble, vintage, or costume-style oil portrait.
How long does it take?
Each portrait is painted by hand, so timing can vary by size, detail, and order volume. We will keep you updated and send a preview before shipment.
Can I request changes before shipping?
Yes. After the preview, you can request minor adjustments before the finished canvas ships.
Is a frame included?
No. Every portrait is sold as canvas only. Frame not included.
Can you paint four or more pets?
Yes, but please contact us first for a custom quote. Larger multi-pet portraits need extra composition planning and painting time.
Still deciding?